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Our Cookies

Use of cookies by Hopewiser Limited

Cookies are small text files that are placed on your device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies

This website makes use of Google Analytics and Intercom to help us analyse use of the site. Your browser has settings that will allow you to accept all cookies, be informed as cookies arrive or reject all cookies.

We may also use third-party cookies from advertising platforms to help us deliver more personalised and targeted advertising in our marketing campaigns. If you prefer not to receive personalised adverts, you can configure your web browser to block these cookies. Also, if you use any social platforms such as Twitter, Facebook or LinkedIn etc, you will also have some controls in your account that determine how much information you share with the provider. You should consult the help pages for each provider to determine the extent of these controls and how they may be configured.” See my previous disclaimer

Google Analytics: Is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages and the marketing programs that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting the following url – https://tools.google.com/dlpage/gaoptout

Zendesk:

We use Zendesk as a third party supplier for our online help service.

Zendesk provides us with high security standards, such as encryption of data in motion over public networks, auditing standards (SOC 2, ISO 27001, ISO 27018), Distributed Denial of Service (“DDoS”) mitigations, and a Support team that is on-call 24/7.

Zendesk only discloses Service Data to us where disclosure is necessary to provide the services or as required to respond to lawful requests from public authorities.

Zendesk has developed security protections and control processes to help us ensure a secure environment for information. Independent third-party experts have confirmed Zendesk’s adherence to high industry standards.

Zendesk provides an advanced set of access and encryption features to help us protect your information. They do not access or use customer content for any purpose other than providing, maintaining and improving the Zendesk services and as otherwise required by law.

 

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Disabling cookies

If you choose to, you can disable cookies via your browser settings. See the help function of your particular browser for instructions on how to achieve this. Alternatively, most browsers now support plug-ins which can perform “do not track” functionality and these can be used to easily block or accept cookies.