Hopewiser UK

Partners

 

Comtec is the leading supplier of software solutions to the travel market in the U.K. transacting over £4.5bn in sales for its customers. Its industry leading products are used by the UK's largest travel operators including Thomas Cook, Netflights, TUI Travel plc, Hays Travel, Cadogan to mention just a few. Hopewiser has worked with Comtec now for many years, and is a well-established technology partner delivering powerful solutions that form part of their core travel reservation system offering. It is a testament to Hopewiser products that compliment the customer experience in many of these clients with fast and effective address capture solutions both in call centre environments and in recent years, the growth and emergence of online booking systems.

IRIS TALENT Sport is the complete stadium management system designed for sports clubs and venues. Developed by IRIS Ticketing Solutions, IRIS TALENT Sport is a ticketing software and customer relationship management system that gives wide-ranging tools to the majority of the Premier League, helping these leading clubs manage their ticketing, sales, marketing and loyalty services more efficiently. Clients of Iris TALENT Sport include Liverpool FC, Everton FC , Sunderland FC and Leeds United FC. Hopewiser is delighted to be a leading business partner in delivering value added development and data solutions to all existing and prospective users of IRIS TALENT Sport.

 

TNT Post is a company with vast skills in mail – in collecting, sorting and transporting letters and parcels as well as providing services in the area of data and document management and direct marketing and fulfilment. TNT Post is well established in the UK and currently reaches a total of 26 million households. Over 17% of mail that comes through UK letterboxes is now processed by them. Their aim is to become the industry benchmark for quality of service, efficiency and customer service, for producing the best returns in the industry and for making optimal use of both new technologies and postal market liberalisation.

TNT Post selected Hopewiser in 2004 as a partner because they were confident of the capabilities, reliability and standard of service Hopewiser afforded throughout their software development process. TNT Mailsort solution has - since its inception - been deployed in over 300 UK sites and the address on every item handled by TNT Post is checked by Hopewiser software using this system. TNT Post clients may not know that Hopewiser software is there as the integration is seamless. But they certainly appreciate the accuracy it delivers. Accuracy, they know, means speed, lower costs, reduced waste and therefore both direct and indirect savings.

 

Serversys are one of the UK’s leading CRM business partners and Sage CRM Business Partner of the Year 2010. Hopewiser provides Serversys valuable data enhancement services to the users of various CRM systems in some of their highest profile and prestigious clients. The close working partnership between Hopewiser and Serversys allows for the support of client facing meetings where Hopewiser act as a 'trusted advisor' advocating the benefits good data has on their business processes and overall effectiveness of CRM deployment.

 

Basic are a leading IBM Business Partner specialising in Lotus Notes and Domino technology. Their Lotus Development team have been writing software applications for over 20 years and their current expertise is Lotus Notes and Domino development for the Lotus Notes client and Xpages for web applications. Hopewiser and Basic have partnered together to offer what Hopewiser believe is a unique and market leading address management solution to those Lotus and Domino users who need to capture addresses accurately and to do this with a low cost of deployment and subsequent maintenance. If you are running CRM systems on IBM Lotus Domino talk to us about what we can do together to help improve your data quality and deliver greater ROI out of your IBM investment.

 

Web Applications work with Hopewiser in developing enriched customer data and capture experiences for their travel sector customers. They understand how difficult it is to maintain a competitive edge in today’s challenging marketplace and appreciate that their customers need IT systems that will not only improve the performance of their business right now - but will be flexible enough to react to new business opportunities. Their flagship product, Traveller, is browser-based and highly adaptable so it can be tailored to the very specific needs of any travel business. They have built up a long-standing loyal customer base due to the high quality services afforded by their support team and underpinned by Hopewiser solutions now for many years.

 

Paragon is a leading provider of vehicle routing software and transport scheduling solutions.  Paragon’s range of software products provide daily route planning capabilities as well as strategic logistics planning functionality, and have been proven to cut transport costs, improve fleet efficiency and reduce carbon emissions throughout a wide range of industry sectors.  Paragon has over 400 customers using 1,500+ systems in 45 countries throughout the world.

Hopewiser supply a bespoke data file which incorporates UK post codes, post code changes and grid references which is integrated into Paragon’s routing software. This allows effective mapping of customers’ UK addresses against accurate grid references which in turn means the Paragon software can programme the most efficient and effective delivery routes.

In addition, some of Paragon’s customers also use Hopewiser’s Probe software which enables clean up of UK address data before matching against a grid reference.

 

Kern develops and manufactures innovative, high-speed document inserting systems and mail wrapping systems. The Kern range is ideal for companies handling large volume of documents with complex mailing lines, who need reliable solutions to handle digital printing, processing of continuous computer forms, folding and inserting. Documents destined for the mailstream are a critical communication tool. Kern's mission over the years has been to deliver the right documents to the right people, at the right time.

Hopewiser's Mailsort solution was significantly developed and highly customised to work within the new NPI mailsort machine range that Kern is the sole UK distributor for. So if you are making a large investment in your mailing operation, you will want to know that Kern's solution in conjunction with NPI will deliver the best results, year after year. Kern in partnership with Hopewiser are committed to helping their clients achieve consistently high through-put rates and efficient operation, through innovative technology and great service. We would be delighted to see how we can help you reduce your mailing costs through our partnership with Kern and NPI.

 

If you would like any more information on how Hopewiser can assist your organisation, please email channel@hopewiser.com or call our channel development team on 0845 600 9231.

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