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FAQs

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Popular topics and questions.

Popular questions in this section...

Q:


What is the standard label format?

A:

There is no standard format.  For details of Royal Mail address specification requirements visit www.royalmail.com. These requirements can be dependent upon the item being mailed and the way it is packaged, and is subject to occasional changes by the Royal Mail.

Q:


What is the 'Default Setup Path' for in the Preferences panel?

A:

This facility allows the user to specify a 'base' or favourite directory which will be the browsing starting point when saving or retrieving Hopewiser setup files.

Q:


What are the setup files for?

A:

Setup files enable the user to rerun (regular/scheduled) processing jobs without the need to redefine all the parameters of that run again. Loading up a saved setup file and making slight changes to the run is also much less onerous than beginning the processing setup from scratch.

Q:


How many records should the software be processing per hour?

A:

This depends on the capabilities of the system the software is installed and processes. Older hardware, or many processes will slow the rate down.

Q:


How accurate are the geographical grid references output from Hopewiser software?

A:

The majority of users have grid reference data derived from Ordnance Survey NSPD.  This is accurate to within 1 metre of the geographical mean of the postcode. Other suppliers provide more accurate alternatives at an additional cost.

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Documentation

Documentation

Quick set up and management of AddressServer in the Cloud (pay per click) solution, plus documentation on all our other software.

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